Productized offer · Inbox intelligence
The Draft reads every incoming email, files it, and writes the reply the way you would — citing your policies, your prices, your past answers. Nothing sends without your tap. You stay the author of record.
The problem
Most inboxes are the same twelve conversations on repeat. Pricing questions. Status questions. "Can you resend that invoice." Your team answers them carefully, slowly, and slightly differently every time.
68% of inbound email in a typical services business is a
variation on a question already answered last week — but every answer gets typed from scratch.Generic AI replies read like generic AI replies. Clients can smell them.
The one email in fifty that actually matters — the angry client, the legal thread — must never get an auto-answer. It needs to find you, fast, with context attached.
How it works
Your sent folder is the training ground: how you open, how you decline, how you chase, when you're funny. Plus your
real policies, prices and past answers, indexed and citeable.The Draft watches live mail and writes replies — but sends nothing. You grade drafts in two minutes a day. We agree the accuracy bar together before anything goes further.
Drafting goes live with your approval as the only send button. Escalation rules catch what it shouldn't touch. You get a weekly accuracy report — the number, not a vibe.
The difference
="sec-sub">Same incoming email, two replies. Left is what a generic assistant produces. Right is The Draft after one week on your sent folder.
"Dear valued customer, Thank you so much for reaching out! We truly appreciate your patience regarding your invoice inquiry. I sincerely apologize for any inconvenience…"
— 94 words of nothing. Tone: apologetic stranger. Your
client now wonders who this is."Hi Marta — yes, INV-2204 went out Tuesday, attaching it again here. The $18k covers the March sprints; the hosting line is annual, so it looks bigger than the usual one.
If it's easier, I can split it into two payments — just say the word. — Sam"
Pricing
No per-seat pricing, no token meters, no invoice that grows with your success. You know the number before we start.
Questions
No. Every draft waits behind your approval — a tap in your existing email client. The system files and drafts; only you send. If you want auto-send for a narrow class (like "resend invoice" requests above a confidence threshold), that's an explicit decision you make later, per category, in writing.
Escalation rules catch it before drafting: legal threads, angry sentiment, anything involving money above a threshold, new contacts from domains you've never spoken to. Escalated mail lands in a priority folder with a one-paragraph brief of what it is and why it's flagged. That brief, you'll find, is often worth the fee on its own.
Your mail is processed on infrastructure I control and document — not used to train anyone else's model, not retained beyond what the system needs to work. The pilot agreement includes a data clause in plain English, and deletion is part of offboarding. If you have compliance requirements (legal, healthcare, finance), we design around them in week one.
That's the normal starting state — nobody calls me from a tidy inbox. The first week includes the filing layer, so the same system that drafts also imposes the order. Most clients say the calm inbox was the first thing they noticed; the drafts were the second.
That's what shadow mode is for: a full week of grading before anything is live. Voice match is a scored metric, not a feeling — if we can't get it convincingly you, you'll know by day ten and it will have cost you nothing.
Fit
Next step
Tell me roughly what your inbox looks like — volume, tools, the twelve conversations you keep having. I'll tell you honestly whether The Draft pays for itself, and if it doesn't, what to do instead.
Replies within one business day — usually drafted, always approved.