Observe
Inspect definitions, run histories, alerts, credentials, downstream writes and operational workarounds.
Service
Automation Rescue & Hardening
Stabilise the Zapier, Make, n8n or script estate that grew faster than its engineering controls.
Best fit
Teams seeing duplicate records, silent failures, credential sprawl, race conditions, brittle AI outputs or workflows nobody owns.
Buyer outcome
A reliability audit, dependency and ownership map, risk-ranked findings, immediate containment plan and remediation scope.
Deliverables
What leaves the engagement.
Concrete artifacts, a clear operating boundary and enough documentation for the team to own the result.
01
Workflow and credential inventory
02
Critical-path and blast-radius map
03
Failure-mode review
04
Duplicate and race-condition analysis
05
Logging and observability assessment
06
Security and least-privilege review
07
Prioritised remediation plan
08
Runbook and ownership recommendations
How the work moves
Four deliberate stages.
Reproduce
Use safe fixtures to recreate high-cost and high-frequency failures.
Contain
Add safeguards around the most dangerous writes and restore visibility first.
Rebuild selectively
Refactor only the paths whose risk or maintenance cost justifies change.
Symptoms
When the automation estate is telling you it needs engineering.
Duplicate recordsSilent failuresUnknown ownershipCredentials everywhereNo stagingImpossible debuggingChanging AI behaviourRace conditionsNo retry policyWorkflow spaghetti
Engagement boundaries
Clarity before commitment.
- The first goal is visibility and containment.
- Existing working automation is preserved when it is safe and understandable.
- Remediation can be completed by Bahman, the internal team, or another vendor.
“Use deterministic automation wherever possible. Insert AI only where language, extraction or judgment makes it earn its cost.”
Bahman’s engineering principleNext step
Bring one process, not an AI shopping list.
Describe what starts it, how often it runs, which systems it touches and where it currently breaks.